FAQ's

 

ALL FABRIC IS SOLD IN HALF YARD INCREMENTS.
Please keep this in mind when placing your order.

 

HOW MUCH DOES SHIPPING COST?
US orders under $50: $5.95
US orders $51-$99: $7.95
US orders $100 and over: FREE!

Canada: $15
All other international orders: $20

 

HOW SOON WILL MY ORDER SHIP?
We make every effort to ship orders out in a timely matter. Every order will go out within 2-3 business days (excludes weekends and holidays) of placing the order. We will always choose the quickest shipping option available - we know how hard it is to wait!

Upon shipping, you will receive an e-mail with tracking information.

International orders, please be aware that you might be responsible for paying duties or customs on your purchase.

 

WHAT IS YOUR RETURN POLICY?
We are not able to accept returns at this time. However, if there is an issue with your order, please e-mail info@shoplamercerie.com to let us know. 

 

DO YOU HAVE A PHYSICAL STOREFRONT?
La Mercerie is currently online only.

  

WHAT IF I STILL HAVE QUESTIONS?
Send us an e-mail! We know that ordering fabric and yarn online can be a scary thing...we love working with you to make sure you are satisfied with your order! If you would like more information, additional images, or just want to say hi, send an e-mail to info@shoplamercerie.com

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